Richard Palmer

Your sales results are the clearest, most honest feedback your business will ever give you. They tell you what’s working, what’s not, and where your energy needs to go next. But most business owners only look at the numbers, the revenue, the deals, the pipeline, without digging into what those numbers actually mean. Your sales results don’t just measure performance. They reveal your  strategy . Let’s look at what they might be telling you. 1. If Sales Are Up and Down, You Probably Lack a...

If you run a small business, there’s a good chance you’ve had plenty of enquiries that never turn into actual customers. Someone fills in your website form, calls for a quote, or chats to you at an event. They sound interested, you send the details… and then nothing happens. Silence. It’s frustrating, and it can make you question your pricing, your product, or even your ability to sell. But often, the real issue isn’t what you’re offering, it’s how you’re following up. The good news is, you...

Most sales don’t fall through because of price. They fall through because the seller never follows up. If you’ve ever heard “we’ll think about it” and then never heard back, you’re not alone. Follow-up is where most small business sales are won, or quietly lost. Let’s explore why effective follow-up is the  most profitable activity  you can do this month, and how to do it without feeling pushy. 1. Following Up Shows Professionalism When you follow up promptly and consistently, it sends a...