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What Your Sales Results Say About Your Business Strategy
Your sales results are the clearest, most honest feedback your business will ever give you. They tell you what’s working, what’s not, and where your energy needs to go next. But most business owners only look at the numbers, the revenue, the deals, the pipeline, without digging into what those numbers actually mean. Your sales results don’t just measure performance. They reveal your strategy . Let’s look at what they might be telling you. 1. If Sales Are Up and Down, You Pro
Richard Palmer
Dec 12 min read


How to Turn Enquiries into Paying Customers Without Being ‘Salesy’
If you run a small business, there’s a good chance you’ve had plenty of enquiries that never turn into actual customers. Someone fills in your website form, calls for a quote, or chats to you at an event. They sound interested, you send the details… and then nothing happens. Silence. It’s frustrating, and it can make you question your pricing, your product, or even your ability to sell. But often, the real issue isn’t what you’re offering, it’s how you’re following up. The go
Richard Palmer
Dec 12 min read


Why Following Up Is the Most Profitable Thing You’ll Do This Month
Most sales don’t fall through because of price. They fall through because the seller never follows up. If you’ve ever heard “we’ll think about it” and then never heard back, you’re not alone. Follow-up is where most small business sales are won, or quietly lost. Let’s explore why effective follow-up is the most profitable activity you can do this month, and how to do it without feeling pushy. 1. Following Up Shows Professionalism When you follow up promptly and consistently
Richard Palmer
Nov 142 min read


The 5 Most Common Sales Mistakes Small Business Owners Make
Running a small business is busy. You juggle customers, marketing, finance, and often the sales role too. But sales success rarely depends on talent or luck. It depends on doing the right things consistently. Over the years, I’ve seen hundreds of business owners make the same avoidable sales mistakes. The good news is that once you spot them, you can fix them quickly and see results almost immediately. If you want to improve your sales performance , start by checking whether
Richard Palmer
Nov 142 min read


Why Most Small Business Owners Struggle with Sales and How to Fix It
You can be brilliant at what you do. Your product or service might be outstanding. But if you are not converting enough enquiries into...
Richard Palmer
Jul 81 min read


The Power of Follow-Ups – How to Turn Leads into Paying Clients
Why Following Up is the Key to Sales Success Many business owners give up after one attempt, but studies show that 80% of sales require...
Richard Palmer
Feb 101 min read


Other Ways to Find New Customers Beyond Cold Calling
Expanding Your Lead Generation Toolbox Cold calling isn’t the only way to find new clients. Here are alternative high-impact methods to...
Richard Palmer
Feb 101 min read


How to Create a Sales Strategy for Your Small Business
A Step-by-Step Guide to Building a Winning Sales Plan Without a clear sales strategy , small business owners often struggle to generate...
Richard Palmer
Feb 101 min read


The Art of Persuasive Sales Conversations
Mastering the Sales Conversation to Drive Conversions A great sales conversation isn’t about pushing—it’s about guiding your prospect to...
Richard Palmer
Feb 101 min read


How to Build Long-Term Client Relationships That Drive Repeat Business
Relationship Selling: The Key to Sustainable Growth Loyal customers are more valuable than one-time buyers. Learn how to build...
Richard Palmer
Feb 101 min read


How to Overcome Sales Objections Like a Pro
Mastering Objection Handling to Close More Deals Handling objections is a crucial skill in sales. Whether it’s price, timing, or trust,...
Richard Palmer
Feb 101 min read


The Benefits of Distance Learning for Small Business Owners
Why Distance Learning is Perfect for Time-Strapped Entrepreneurs Traditional sales training can be expensive and time-consuming, but ...
Richard Palmer
Feb 101 min read


How to Find New Customers Without Cold Calling
Hate Cold Calling? Here Are Alternative Ways to Generate Leads Cold calling isn’t for everyone—but that doesn’t mean you can’t find new...
Richard Palmer
Feb 101 min read


The 5 Biggest Mistakes Small Business Owners Make in Sales (And How to Avoid Them)
Are You Making These Sales Mistakes? Small business owners often unknowingly sabotage their own sales success. Here are five of the most...
Richard Palmer
Feb 101 min read


How to Sell with Confidence – Even If You Hate Selling
Selling Doesn't Have to Feel Uncomfortable If you're a small business owner who hates selling , you're not alone. Many entrepreneurs...
Richard Palmer
Feb 101 min read


Why Small Business Owners Struggle with Sales – And How to Fix It
Why Selling Feels So Hard for Small Business Owners For many small business owners , sales can feel like an uphill battle. Without a...
Richard Palmer
Feb 101 min read
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