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Privacy Policy

Privacy Policy – Sales Station
Effective Date: 12th February 2025
Last Updated: 12th February 2025
Sales Station ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and membership platform.
By using Sales Station, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
When you use Sales Station, we may collect the following types of information:
1.1 Personal Information
We collect personal information when you register for a membership, purchase a service, contact us, or engage with our content. This may include:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Payment Information (processed securely via third-party payment providers)

  • Login Credentials

1.2 Non-Personal Information
We may also collect non-personal data, including:

  • IP Address

  • Browser Type & Device Information

  • Website Usage Statistics (e.g. pages visited, time spent on pages, clicks, etc.)

  • Cookies & Tracking Data (see Section 5)

2. How We Use Your Information
We collect and process your data to:
✅ Provide Access to Sales Station – Process your registration, grant access to training materials, and manage your account.
✅ Process Payments & Subscriptions – Securely handle transactions, renewals, and billing inquiries.
✅ Improve Our Services – Analyse usage data to enhance the user experience and develop new content.
✅ Communicate with You – Send important updates, newsletters, training reminders, and marketing promotions (you can opt out at any time).
✅ Ensure Security & Fraud Prevention – Protect our website, platform, and users from fraudulent activity or security threats.
✅ Comply with Legal Obligations – Meet regulatory requirements and respond to legal requests if necessary.
3. How We Protect Your Data
We take data security seriously and implement measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These measures include:

  • Secure Servers & Encryption – Payment data is processed securely via trusted third-party payment providers.

  • Access Controls – Only authorised personnel can access your account details.

  • Regular Security Reviews – We monitor and update our security practices to prevent vulnerabilities.

However, while we take all reasonable precautions, no online platform is 100% secure. You are responsible for keeping your login credentials confidential.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following cases:
4.1 Payment Processors
We use third-party providers to process payments securely. These services comply with PCI-DSS standards to ensure transaction security.
4.2 Email & Communication Services
To send updates, newsletters, and marketing emails, we may use third-party email platforms (e.g. Mailchimp, ActiveCampaign). You can unsubscribe at any time.
4.3 Legal Compliance & Protection
We may disclose your data if required by law, such as:

  • Complying with legal requests or court orders

  • Protecting the rights, safety, or property of Sales Station, its members, or the public

5. Cookies & Tracking Technologies
5.1 What Are Cookies?
Cookies are small files stored on your device when you visit our website. They help us improve functionality, track performance, and personalise content.
5.2 Types of Cookies We Use
🔹 Essential Cookies – Required for website functionality (e.g. login, security).
🔹 Analytical Cookies – Track user activity to improve the platform (e.g. Google Analytics).
🔹 Marketing Cookies – Help us deliver relevant ads or promotions.
5.3 Managing Cookies
You can control or disable cookies in your browser settings. However, disabling cookies may limit access to certain features.
6. Your Rights & Choices
As a Sales Station user, you have the right to:
✔ Access Your Data – Request a copy of the personal information we hold.
✔ Update or Correct Your Information – Modify your account details if inaccurate.
✔ Delete Your Data ("Right to be Forgotten") – Request the removal of your personal data (subject to legal obligations).
✔ Withdraw Consent – Opt out of marketing emails or cookie tracking.
✔ Restrict or Object to Processing – Limit how we use your data in certain situations.
📧 To exercise any of these rights, contact us at [insert contact email].
7. Data Retention Policy
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, we securely delete or anonymise your information.

  • Account Data – Retained while you are an active member and for up to 12 months after cancellation.

  • Transaction Data – Retained for tax and legal compliance purposes (e.g. financial records).

  • Marketing Data – Retained until you unsubscribe.

8. Third-Party Links & External Content
Sales Station may contain links to third-party websites or resources. We are not responsible for the privacy practicesof external sites, and we encourage you to review their policies before providing personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page, and significant changes will be communicated to members.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: hello@suretrain.co.uk
📞 Phone: 0800 840 1501

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